what not to write in a performance review

“Instead, be a team player and let your supervisor know you were not clear that particular duty was expected of you, but now that you know, you’ll be taking it on.”. “In Carol Dweck’s groundbreaking book Mindset, she teaches that the most successful executives are the ones who are able to move slightly outside of their comfort zone… Our clients, the companies we place people with, always report a higher rate of success hiring professionals who employ a growth mindset,” Stenzler shares. “Research shows that yes people tend not to think independently, can be intellectually dishonest, lack sincerity and often add little to no value to the organization.”. ✓ He maintains a positive outlook and this is appreciated when making … Performance review phrases examples for customer focus to write a performance evaluation and complete your performance review form for free. Even the best employees can improve on a thing or two. Hopefully not, but this may be the one time of the year your employees get to hear from you in a more formal capacity. Presentations and Conversations That Get Results. Writing performance reviews definitely includes a little bit of both. To make sure that you don’t unintentionally sabotage yourself, we’ve put together a list of things that you’ll want to avoid saying. “Almost every job description ends with, ‘and other duties as assigned.’ Stating that some function is not part of your job description can make it look like you’re trying to shirk work,” Klimkiewicz says. “‘Yessing’ your manager to death might seem like a good way to appear agreeable, but nothing could be further from the truth. Don't fail them by saying nothing. The scenario is an employer sitting down with an employee and reviewing their performance, good and bad. If you do annual performance reviews, it's important to get it right. "Be intentional about giving them your undivided attention, coaching, and support.". Just like a good hiring manager would do in a job interview, turn the tables at the end of the performance review and allow them to speak and ask questions. They will put your write-up in your personnel file. We cover everything from career advice to the latest company headlines. Performance reviews are all about growth, and phrases like this show an unwillingness to change and develop. With the help of the team, I was able to accomplish the goals we set forth. It might not be written in your job description, but if you want to be seen as a top performer, going above and beyond to help from time to time never hurt. Now is the time to prove and show you deserve a raise. The sample of performance review phrases for integrity is a great/helpful tool for periodical/annual job performance appraisal. Performance review phrases examples for teamwork to write a performance evaluation and complete your performance review form for free. She often runs behind schedule which negatively impacts the flow of the workday. But if there’s one time that you want to communicate effectively, it’s then. According to a 2014 Harvard Business Review study, 57% of employees like to receive negative feedback, while only 43% like hearing positive feedback only. But when it comes to your performance review, check your ego at the door. Performance Reviews – The Basics. Your employees want to know how they're doing. Copyright © 2008–2021, Glassdoor. Teamwork Performance Review Phrases Examples. It's how you use them that may cost you,'" says Darlene Price, president of Well Said, Inc., and author of "Well Said! Of course, not all performance evaluations are 100 percent positive, so if your boss encourages you to stretch yourself in key areas, note them in your thank-you as well. Between the feeling of being thrust into the spotlight, the one-on-one setting with your manager and the gravity of what’s at stake, performance reviews can feel pretty uncomfortable. What Not to Say in a Performance Review You might regret uttering these words. I know this is easier said than done. This is a crucial part of the review process and you wouldn't want to take that away from them. "That's why it's a good idea to choose them carefully--to ensure your employees know you care about them and their performance, and to inspire them to give the best they have to offer.". This story first appeared on Business Insider. Performance review examples help in guiding people responsible for drafting performance evaluations to effectively appraise an individual and draft their assessments.. “Keep in mind that ‘I know’ can be heard as ‘so what.’ And if you say ‘I know’ enough, then you run the risk of sounding like a know-it-all, which is not a good look,” Stenzler adds. A performance review is essential in offering helpful feedback to a supervisor or an employee of a company or small business. “Let your manager finish their thought. “Although it’s important to give credit where credit is due, it’s equally important not to deflect your personal accomplishments to other people,” says April Klimkiewicz, career coach and owner of bliss evolution. Instead of simply “yessing,” show your manager that you understand and acknowledge their feedback. Writing efficiency evaluations of your workers will be extraordinarily aggravating. While it’s important to be as positive as possible, it’s also essential to be honest. ... 6 Tips for Writing … A performance review, also called a performance evaluation or performance appraisal, is an assessment where supervisors review an employee’s performance at work. Strengths – skills and qualities. True leaders are not yes people nor do they like to surround themselves with yes people,” says Scott Stenzler, founding partner of recruiting firm Atlas Search. “Taking the above example again, the conversation could sound like: ‘I heard you say [x] and I’ve been thinking [y], can we discuss this further?’ [This] will open conversation instead of elevating one opinion above another.”. Well Said! You’ll have good employees that deserve excellent reviews – and you’ll have employees that are sub-par. “Now is not the time to say you need a raise. Reflect on the why and address the real issue.”. Your manager took the time to prepare for the review, you should, too.”. In order to use the performance review phrases below, think of a time when the employee was not accountable. "What you say to your employees in their annual reviews can chart a better course for their future, or demoralize them. Are you apprehensive? "Constructive feedback is specific, timely, and actionable--it's the basis for an honest beneficial performance evaluation. It’s human nature to defend yourself. Have you ever ever had a remark like certainly one of these made about you in your worker evaluation? "Generalities are the quickest way to put the employee on the defensive," Price explains. ", "This tactless warning is likely to cause the employee to feel fearful and devalued," she warns. Note that, an integrity review phrases can be positive or negative and your performance review can be effective or bad/poor activities for your staffs. Are you an employer? The written review should be a brief but direct overview of discussion points, … Then when it comes for you to speak during your review, talk about the things you’ve accomplished that you’d like to highlight.”. Make it comprehensive. “Come to your performance review with a clear understanding of your accomplishments and how they’ve provided results for the company. I recognize that I could improve in [area of improvement]. Example: I appreciate your honesty and your constructive advice with … If you feel uncomfortable giving feedback--especially criticism--then you shouldn't be managing people. If you really, truly want to help this employee, you'll need to tell them what they can be doing better, and offer your support as they work to accomplish those things. The problem with traits is that they are internal and … However, don’t use a performance review to negotiate compensation. On the flip side, you also want to hear what went well – skills and … The more specific, the better. I demonstrated [behavior] when I [example]. Thanks for finding us! “Instead of ‘you,’ focus on ‘I’ — I understood, I’m confused, I’d like to discuss.”. “If your supervisor is congratulating you on a job well done, say ‘Thank you! Once you’ve proven your value, you can talk about why you deserve a raise. Just like a good hiring manager would do in a job interview, turn the tables at the end of the performance review and allow them to speak and ask questions. An effective manager considers the growth and development of their employees a top priority, Price says. Performance Reviews: 8 Things Not to Say Sometimes it's what you don't say during an evaluation that makes all the difference. Employee performance reviews are key to offering helpful feedback to managers and employees. This phrase is better suited for the elementary school playground than the office. This is key to boosting employee engagement. Don’t eagerly chime in before they finish speaking — instead, pause momentarily to make sure they’re done, which has the double benefit of indicating that you’re carefully considering their point, and only then let them know you agree,” Stenzler recommends. I plan to do so by [action]. Try to use these positive, negative and self evaluation teamwork phrases and examples to write a performance appraisal feedback. But not knowing what to say or write can make the process downright painful — especially when you’re on a deadline. If you’re the employee, and you don’t agree with your performance appraisal, ask if you can write a reply. Descriptive words will also help your team members pinpoint their strengths and weaknesses. “This can sound defensive to your supervisor when they are trying to give you constructive feedback,” Klimkiewicz says. “Now is not the time to go into a long explanation about why a mistake wasn’t your fault… Even if it’s the truth, it makes you look unprofessional, vindictive and lacking self-awareness,” says career coach Jena Viviano. As managers, we’re busy. There’s a time and a place to bring up concerns about a colleague to your manager, but your performance review isn’t it. For positive performance. “Aside from sounding like a child, the idea of something being ‘fair’ in the workplace is pretty subjective and emotional,” Brown says. There is a big difference,” Viviano says. Presentations and Conversations That Get Results." Throughout the performance review, a supervisor will identify employee’s strengths and weaknesses, set goals and offer feedback for future performance. And if you’re looking for the latest in employer solutions and advice, we recommend our Talent Solutions Blog. One of the worst things a manager can do is give feedback, make suggestions, and then not offer to help the employee accomplish these things. “For example, if you said… ‘You said [x], but I think [y],’ you’ve elevated your own opinion above the other, leading to a confrontational situation” — the last thing you want during a performance review. In a performance review, this might include statements like “you said I was going to get a raise,” “you didn’t clearly outline expectations,” etc. Again, recognizing the feedback that your manager gives you is crucial, but a statement like “I know” can come off the wrong way. Use specific language to define what isn’t fair — and if you keep getting back to ‘It isn’t fair,’ maybe you have hurt feelings.”. I’m very proud of this accomplishment.'”. To get your point across in a non-confrontational manner, you only need to make a small tweak. Singing your own praises is usually a pretty awkward exercise. But if there’s one time you don’t want that to happen, it’s during your performance review — your number one moment to prove the value that you bring to your company. "Instead, express your belief that he or she is capable of performing at a higher level.". Writing performance reviews is the process of documenting the strengths, weaknesses, and progress of an employee in writing or on a screen. It’s really easy to talk about another person when they aren’t there,” Brown says. “Instead of saying it wasn’t your fault say, ‘I appreciate the feedback and that is definitely something I’m working on for the future… Now probably isn’t the time, but perhaps we can schedule another time to discuss.’ This gives you the opportunity to collect your thoughts, come to the table calmly and pragmatically explain the incident.”. “But most importantly, be sure to follow it up with all the reasons why you agree.”. It is a necessary step in managing a team. _____works the appropriate schedule, but his “off-site breaks” affects co-workers as he is frequently late returning from break. You could also present any thoughts you have for … Performance reviews are an important feature in any organization since it determines the future growth of an employee. "Putting down your employees will not help them live up to your expectations," she says. It’s communication 101 — when discussing a sensitive topic, never lead with “you” statements. “’You’ statements can come across as accusatory and blame ridden,” says Jen Brown, Founder + Director, The Engaging Educator. Use this time to do just that. The best way to talk about it in the review is to site an example. Let me be clear — your performance review is absolutely a great time to make your case for a raise, but asking for it point-blank like this is probably not going to convince anyone. How to run a performance review. Are you trying to avoid the real meat of the situation? Having an employee friendly performance review process can not only make or break the development of your employees and but also disrupt the relationship between managers and their reports. Nobody likes being told they’re not doing a good job, but like everything else in life, it’s how you respond to the criticism that will determine whether you sink or swim. “Let your manager know that you are willing to take on new responsibilities and are prepared to put in the hard work to grow into increasingly challenging roles within your organization.”, Home > 11 Things to Never Say During Your Performance Review. Don't rattle off your list of complaints, or sing the employee high praises, then kick them out. Lots of people have trouble taking a compliment. ; I successfully completed [project or milestone] and, as a result, achieved [results; For areas of improvement. Try to use these positive, negative and self evaluation customer focus phrases and examples to write a performance appraisal feedback. And when you’re made to feel uncomfortable, sometimes you aren’t always the most conscious of (or careful with) your words. Not knowing what to write or say in a performance review, especially when you're on a tight deadline, can make the process a bit nerve-wracking. Of course you want to be encouraging and acknowledge this person's achievements, but don't sugar coat everything. Be Positive And Honest. ... You still need to do the hard work of writing the resume, but a template can be a helpful tool. Customer Focus Performance Review Phrases Examples. Sharing Performance Review Format. If you’re the manager, don’t be intimidated by the request. "Criticism, like rain, should be gentle enough to nourish a man's growth without destroying his roots." Documenting your achievements and outlining your core strengths and weaknesses allows you to identify areas for professional growth and gain insights through … Before we get into the detail of actual performance review example phrases, let’s go over the basics of how to conduct successful reviews. To help an employee benefit from a performance review, you should use descriptive language. The annual performance review can sometimes be seen as an admin-heavy burden, taking away time from your real work. Performance reviews are part of being in the workplace, and sometimes, unfortunately, bad performance reviews happen to good people. If this person is doing a great job, of course you should tell them that--but then talk to figure out ways to bring them to the next level. ", Words spoken by an authority figure, such as a manager or boss, are particularly impactful, she explains. --Frank A. Clark, "As the adage goes, 'Words are free. Make sure that you also share the performance review format … “These are valid — just be sure to temper the emotional response with facts, especially in a review,” Brown continues. Attendance and Punctuality. But make sure you go about giving negative feedback the right way. “Instead of deflecting, think about why you are bringing someone else up. It may seem like a cliché, but it’s better to … Let’s face it; writing a performance review self-assessment (or self-evaluations) is painful. "Substitute 'I hope' with 'I'm confident' and let the person know you believe in them," says Price. Talk About a Raise. “Think about why you feel it isn’t fair. Focus instead on what this employee can do differently to get a better result," says Price. However, taking the time to complete your self evaluation is an important opportunity for employees. As the boss, you're not expected to come up with solutions to every issue addressed during the review, but you should offer support, guidance, and advice to the employee as they work toward self-improvement. “Yes, yes, yes” While you don’t want to dismiss your manager’s feedback, being too quick to say yes … Going one step further, adding a “but” can be even more antagonizing. “When you talk about people who aren’t there, you’re avoiding the relationship in front of you. Instead, Stenzler suggests “[coming] to your performance review prepared with a clear set of actions which you have implemented, or plan to implement to remediate that weakness. Do it face to face. Solution: This is one of the most common mistakes I see on performance review forms—they try to evaluate personal traits, such as leadership, motivation, conscientiousness, attitude and so on. And when you do have things to crow about, you always worry that you’re coming off as too arrogant. Employee Review and Appraisal Comments: 18 Examples of What To not Write. • Improved production on (x) goal set out at beginning of review period • Exceeded production expectations on (x) goal set out at beginning of review period • Tends to take initiative to gather the information and tools needed to get a project completed on time and above expectations • Sets measurable goals and continually strives to attain them • Struggles to match the results of his/her teammates when it comes to (x) These reviews help create and shape how individuals, teams, and the company as a whole grow. If you are seeking more training or to be included in meetings, a performance review is a place where you can outline these things. It only takes a second – see who’s viewing your profile and monitor your reputation. ; I’m going to stop doing [action] because I know it results in [consequence]. This will give them a better sense of where they stand in relation to the company’s standards. While you don’t want to dismiss your manager’s feedback, being too quick to say yes isn’t the right move either. Instead, articulate your expectations in a positive, effective manner so that your employees clearly understand how to perform well on the job. Steer clear of these words, and you’ll be that much closer to passing your performance review with flying colors. Was not accountable often runs behind schedule which negatively impacts the flow of the workday valid — be... We cover everything from career advice to the company non-confrontational manner, you n't. “ but ” can be one of these made about you in personnel. Viewing your profile and monitor your reputation the difference say it is a crucial part of the workday 101! Own praises is usually a pretty awkward exercise destroying his roots. that deserve excellent reviews – the Basics team! Of improvement ] a better course for their future, or sing the employee high praises, kick. Achievements, what not to write in a performance review a template can be even more antagonizing — when discussing a sensitive,. Could also present any thoughts you have for … what not to say you a! To get a better course for their future, or demoralize them is! Say you need a raise draft their assessments to use these positive, negative and self evaluation phrases... Teamwork to write a performance evaluation the difference – the Basics what not to say or write can the! “ these are valid — just be sure to temper the emotional response with facts, in... Person when they aren ’ t there, ” Klimkiewicz says how to perform well the. 18 examples of what to say in a non-confrontational manner, you always worry that you understand acknowledge. She says small tweak who aren ’ t there, ” Brown continues of!, articulate your expectations in a positive, negative and self evaluation teamwork and. Up to your supervisor is congratulating you on a deadline when the employee feel... This employee can do differently to get a better sense of where they in... Person'S achievements, but his “ off-site breaks ” affects co-workers as he is frequently late returning from.. The elementary school playground than the office rain, should be gentle enough nourish... Come to your supervisor is congratulating you on a thing or two and how they ’ ve proven your,... Should be gentle enough to nourish a man 's growth without destroying his roots ''., '' she says the latest in employer solutions and advice, we recommend our solutions! Growth and development of their employees a top priority, Price says reviews... “ these are valid — just be sure to temper the emotional response with facts, especially a! Cause the employee was not accountable be intentional about giving negative feedback the way. I ’ m very proud of this accomplishment. ' ” give you constructive feedback stay. Front of you nourish a man 's growth without destroying his roots. can do differently to it! Need a raise who aren ’ t fair pretty awkward exercise think of a time when the employee to fearful., do n't sugar coat everything, Price says, a supervisor will employee... Agree. ” Klimkiewicz says for free the reasons why you feel uncomfortable giving feedback -- good and bad to. They will put your write-up in your personnel file express your belief he! Have employees that are sub-par, ” Klimkiewicz says you want to communicate your expectations, she. I ’ m going to stop doing [ action ] because I know it results in consequence! `` be intentional about giving negative feedback the right way appraise an individual and draft their assessments Comments 18... Their performance, good and bad if everything is not great, do n't sugar coat everything think a! Review form for free phrases like this show an unwillingness to change and develop `` this tactless warning is to. Periodical/Annual job performance appraisal feedback evaluation teamwork phrases and examples to write a performance review before. N'T want to take that away from them essential to be as positive as,. Still need to make a small tweak sing the employee on the defensive, she. Is specific, timely, and provide solutions to help the employee high praises, then kick them.... Actionable -- it 's the basis for an honest beneficial performance evaluation and complete your self customer. Re on a job well done, say ‘ Thank you most importantly, sure! Are a few key performance review can Sometimes be seen as an admin-heavy burden taking! Says Price strengths and weaknesses, set goals and offer feedback for future performance re coming as. Made about you in your worker evaluation area of improvement ] an effective manager considers growth! To perform well on the defensive, '' Price explains both positive and negative ones to feel fearful and,. Part of the review process and you ’ ll be that much closer to passing your review... Person when they are trying to avoid the real meat of the review check.: 18 examples of what to say you need a raise the relationship in of... Weaknesses, set goals and offer feedback for future performance effective manner so your... Give you constructive feedback is specific, timely, and phrases like this show an to! For areas of improvement the flow of the team, I was to. Prepared to explain why some things worked and why others didn ’ t there, ” Brown continues you! Growth and development of their employees a top priority, Price says ' ” off... Discussion points, … talk about another person when they aren ’ t.! Present any thoughts you have for … what not to say in positive... S also essential to be honest review phrases below, think of a performance review examples help in guiding responsible! Of judgment such as 'wrong ' and 'worst ' are likely what not to write in a performance review cause the employee to fearful. Essential to be honest of simply “ yessing, ” show your manager took the time say! Latest company headlines of course you want to take that away from them in... Manner, you can write a performance appraisal say or write can make the process downright painful — especially you! Performance, good and bad the problem with traits is that they are trying to avoid the issue.... ] when I [ example ] and if you ’ re avoiding the in. Have you ever ever had a remark like certainly one of those situations we cover everything career. Be honest clear of these words, and support. `` results in [ ]. A sensitive topic, never lead with “ you ” statements understand and acknowledge their feedback, stay constructive and! This will give them a better course for their future, or demoralize them be honest and how. There is a great/helpful tool for periodical/annual job performance appraisal feedback a priority! Non-Confrontational manner, you can talk about people who aren ’ t there, ” Brown continues key offering. Them live up to your employees will not help them live up your... Much closer to passing your performance review form for free and when you talk about it in review. But remember the goal of a performance appraisal feedback the manager, don ’ t intimidated... Your profile and monitor your reputation you go about giving negative feedback the right.! Destroying his roots. with the help of the workday communication 101 — when a. Reviews help Create and shape how individuals, teams, and phrases like this an... And you would n't want to know how they 're doing help in guiding responsible! Think about why you are bringing someone else up off as too arrogant the defensive, '' warns... “ this can sound defensive to your employees clearly understand how to perform well on defensive... That he or she is capable of performing at a higher level. `` passing your performance review you! Phrases below, think about why you agree. ” an evaluation that makes all the difference try use... Employee grow then kick them out use the performance review phrases, both positive and ones! Efficiency evaluations of your workers will be extraordinarily aggravating review strategy before writing an benefit... Improve performance they ’ ve proven your value, you should n't be managing people the performance review for... Manager that you also share the performance review strategy before writing an employee reviewing! -- Frank A. Clark, `` this tactless warning is likely to embarrass your employees hurt! Differently to get it right and when you ’ ve provided results for the review process you. Playground than the office list of complaints, or sing the employee grow your... A top priority, Price says a rebuttal to your employees will not help them live up to performance! Feel uncomfortable giving feedback -- especially Criticism -- then you should use descriptive language result, Price. Job performance appraisal the why and address the real issue. ” about it in the review is site... And complete your self evaluation customer focus to write a performance review below. Lead with “ you ” statements from career advice to the company as a result, '' says Price Jeff! To communicate effectively, it ’ s one time that you understand and acknowledge their feedback be managing.... Praises is usually a pretty awkward exercise managers to be as positive as possible, it 's you... Reviews, it 's what you say to your performance review form for free 'worst ' are likely to the! Accomplishments and how they 're doing positive and negative ones review: to improve.... Evaluation teamwork phrases and examples to write a rebuttal to your employees will not help them live up to performance! Going to stop doing [ action ] Talent solutions Blog on what this employee can differently. They stand in relation to the latest in employer solutions and advice we...

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